April 16, 2019
We inspected a few units which we didn't end up needing. Kristy was excellent though, taking us through a few units that would be best for what we needed, and their location within the facility. She even rang another location to see if they had a better option for us.
We really valued the time she took to talk to us about all the options and facilities, and should we need to have storage in the future this will be our number one choice.
December 30, 2018
What an amazing service! Kristy was so helpful, warm and pleasant from the moment I worked into her store. I had been looking for storage in the west for several hours but all the others were either too expensive or were charging an extra $50 for the occasional delivery to the storage facility. Kristy's was the cheapest, cleanest, most modern I had seen all day. I paid my deposit on the spot! Plus, she's giving me the use of their truck COMPLETELY FREE OF CHARGE on the day that I have to move storage facilities. Well done Kristy and Storage King. A great way to the end the year. Mark
September 16, 2018
Tried contacting 4+ times, each time leaving a message. Spoke to someone 2 times given details and never returned a call. Impossible to speak to someone at the store and never return calls or too busy to help and say call back later. If this is how they treat “new” clients don’t know how they treat other people! Not helpful. Don’t keep promises. Do yourself a favour and find a different company that wants to help and that cares.
Responded on October 2, 2018
Hi Courtney, we’re really sorry to hear about your recent experience in trying to contact us at Storage King Yarraville. Our store is brand new and we may have been experiencing some teething issues with our phone system. Storage King values all of its customers and can assure you that these issues have been resolved. If you are still looking for storage we would love to hear from you! Please call us on 03 9909 5318 or email at Yarraville@storageking.com.au
Storage King Yarraville Management
August 4, 2018
We have needed a storage place in this area.